Bug Off Termite & Pest Control

Before your appointment, clear counters, move furniture slightly away from walls, secure food and pet dishes, cover fish tanks, and ensure the technician can access areas like garages, attics, and crawl spaces. Your provider will give specific preparation instructions based on the treatment type.

Key questions include: Are you licensed by the Texas Department of Agriculture? What is your TPCL number? What specific treatment do you recommend and why? What products will you use? Do you offer a guarantee or warranty? Are your technicians certified applicators? What preparation is needed on my part?

Most pest control companies offer re-treatment guarantees — if pests return between scheduled visits, they will re-treat at no additional charge. This is standard with ongoing service plans. For one-time treatments, ask about the warranty period. Persistent issues may indicate entry points that need sealing or environmental factors that need addressing.

An inactive license means the company has not renewed their TPCL with the Texas Department of Agriculture. This could be due to business closure, failure to meet insurance requirements, or voluntary non-renewal. Companies with inactive licenses cannot legally perform pest control services in Texas.

Yes. Complaints against licensed pest control companies can be filed with the Texas Department of Agriculture. You can report unlicensed operators, unsafe practices, or unsatisfactory service. The TDA investigates complaints and can take enforcement action including fines and license suspension.

Texas pest control is regulated by the Texas Department of Agriculture (TDA) under the Texas Structural Pest Control Act. All pest control businesses must hold a TPCL license, employ a certified applicator, maintain insurance, and follow specific rules for pesticide application, record keeping, and consumer protection.

Heat treatment involves raising the temperature of an infested area to 130–145°F using industrial heaters. It is the most effective treatment for bed bugs and can also treat drywood termites in localized areas. The high temperature kills all life stages including eggs. No chemicals are used, and rooms can typically be re-occupied the same day.