The Bug Master

Yes. The Bug Master holds an active Structural Pest Control Business License, TPCL #566899, issued by the Texas Department of Agriculture. The license was first issued on January 1, 1990 and is valid through August 31, 2027. The certified applicator responsible for the license is DARREN J BARSNESS.

The Bug Master is licensed by the Texas Department of Agriculture for 2 service categories: pest control, and termite treatment. Each category is a separate authorization on TPCL #566899, so the company may only perform work it is explicitly licensed for.

Among the 120 rated pest control companies in San Antonio, The Bug Master ranks #4 by Google rating (5 stars vs. a local average of 4.7). Its 612 customer reviews put it ahead of 85% of local rated companies by review volume. The company has held its TPCL license since 1990, longer than 91% of active licensees in San Antonio.

The Bug Master is open on Saturdays (Open 24 hours) but closed on Sundays. Hours reflect the company’s current Google Business Profile and may change on holidays.

The Bug Master is based at 18756 Stone Oak Pkwy Suite 200-5011, San Antonio, TX 78258 in San Antonio, BEXAR County, Texas. Pest control companies typically serve customers within a 20–30 mile radius, so nearby communities across BEXAR County are usually within its service area. Call ahead to confirm coverage for your address.

Key questions include: Are you licensed by the Texas Department of Agriculture? What is your TPCL number? What specific treatment do you recommend and why? What products will you use? Do you offer a guarantee or warranty? Are your technicians certified applicators? What preparation is needed on my part?

Yes. Complaints against licensed pest control companies can be filed with the Texas Department of Agriculture. You can report unlicensed operators, unsafe practices, or unsatisfactory service. The TDA investigates complaints and can take enforcement action including fines and license suspension.

General pest control (Category P) covers common household pests including cockroaches, ants, spiders, silverfish, earwigs, crickets, centipedes, and occasional invaders. Some companies include mosquito and flea treatments in their general service, while others offer these as add-ons.

Bed bugs are hitchhikers — they travel in luggage, used furniture, clothing, and boxes. Hotels, public transportation, and secondhand items are common sources. They do not indicate poor hygiene or dirty conditions. Infestations can happen in any home and should be treated by a licensed professional promptly.