Massey Services Pest Control

Key questions include: Are you licensed by the Texas Department of Agriculture? What is your TPCL number? What specific treatment do you recommend and why? What products will you use? Do you offer a guarantee or warranty? Are your technicians certified applicators? What preparation is needed on my part?

Reputable companies typically offer a satisfaction guarantee with free re-treatments between scheduled visits if pests return. Termite treatments often come with 1–5 year warranties, sometimes renewable annually. Always get guarantees in writing and understand what specific pests and conditions are covered.

Most pest control companies offer re-treatment guarantees — if pests return between scheduled visits, they will re-treat at no additional charge. This is standard with ongoing service plans. For one-time treatments, ask about the warranty period. Persistent issues may indicate entry points that need sealing or environmental factors that need addressing.

The TDA issues licenses with specific category codes: P (General Pest Control), T (Termite Treatment), L (Lawn & Landscape), W (Wildlife Removal), C (Crack & Crevice), S (Structural Fumigation), and D (Waste Disposal). Each category authorizes different types of pest management work.

Yes. Complaints against licensed pest control companies can be filed with the Texas Department of Agriculture. You can report unlicensed operators, unsafe practices, or unsatisfactory service. The TDA investigates complaints and can take enforcement action including fines and license suspension.

Texas pest control is regulated by the Texas Department of Agriculture (TDA) under the Texas Structural Pest Control Act. All pest control businesses must hold a TPCL license, employ a certified applicator, maintain insurance, and follow specific rules for pesticide application, record keeping, and consumer protection.

Licensed Texas companies use EPA-registered products approved for residential and commercial use. Common categories include pyrethroids (synthetic insecticides for general pest barriers), fipronil (effective against ants and termites), neonicotinoids (for various insects), and growth regulators (which disrupt pest reproduction). Your technician should identify specific products used.