Massey Services Pest Control

Key questions include: Are you licensed by the Texas Department of Agriculture? What is your TPCL number? What specific treatment do you recommend and why? What products will you use? Do you offer a guarantee or warranty? Are your technicians certified applicators? What preparation is needed on my part?

A standard interior/exterior treatment takes 30–60 minutes for an average-sized home. Termite inspections take 1–2 hours. Full termite treatments may require a full day. Fumigation involves 2–3 days of preparation, treatment, and aeration. Your technician will provide a time estimate based on your property.

Most pest control companies offer re-treatment guarantees — if pests return between scheduled visits, they will re-treat at no additional charge. This is standard with ongoing service plans. For one-time treatments, ask about the warranty period. Persistent issues may indicate entry points that need sealing or environmental factors that need addressing.

A certified applicator is an individual who has passed the TDA examination demonstrating knowledge of pest identification, pesticide safety, application techniques, and state regulations. Texas law requires every pest control business to designate a certified applicator who supervises all pest management activities performed by the company.

Yes. Complaints against licensed pest control companies can be filed with the Texas Department of Agriculture. You can report unlicensed operators, unsafe practices, or unsatisfactory service. The TDA investigates complaints and can take enforcement action including fines and license suspension.

Texas faces unique challenges including Formosan termite colonies in the Gulf region, fire ant infestations across most of the state, extreme heat that drives pests indoors, a long warm season that keeps pests active year-round, and a diverse geography ranging from humid coastlines to arid deserts, each with different pest pressures.

Modern eco-friendly methods including botanical insecticides, essential oil repellents, diatomaceous earth, and biological controls can be effective for many common pests. They work best as part of an IPM program that emphasizes prevention and monitoring. For severe infestations, conventional products may be needed initially before transitioning to green maintenance.