
855Bugs.com
DBA of RENTOKIL NORTH AMERICA INC
About 855Bugs.com
855Bugs.com has been providing licensed pest control services in Waco, Texas since 2023. With 3 years of operation under Texas Department of Agriculture license TPCL #924114, they serve residential and commercial customers across MCLENNAN County.
The company is licensed for 4 service categories, including pest control, termite treatment, lawn & landscape care, and wildlife removal. This broad licensing reflects their capacity to handle a wide range of pest management needs, from routine household pest treatment to specialized services.
855Bugs.com maintains a strong 4.9-star rating based on 700+ customer reviews, placing them among the highest-rated pest control providers in the Waco area.
The designated certified applicator for 855Bugs.com is ROBERT MILAM, with ROBERT MILAM III serving as the business operator. Texas law requires every pest control company to have a certified applicator responsible for supervising all pest management activities.
How 855Bugs.com Compares in Waco
Computed from Texas Department of Agriculture license records and public Google review data for 26 active licensed companies in Waco
#11 of 26
by Google rating among rated companies in Waco
700+
reviews — more than 96% of rated companies in Waco
Since 2023
TPCL licensed — earlier than 12% of 26 active licenses in Waco
1 of 3
companies in Waco licensed for wildlife removal
The average Google rating across 26 rated pest control companies in Waco is 4.8 stars; 855Bugs.com stands at 4.9 based on 700+ reviews. Its business license was first issued in 2023, earlier than 12% of the 26 active licenses held in Waco today.
What Customers Say About 855Bugs.com
Aggregated from public Google reviews of 855Bugs.com in Waco, TX
Customers mention
Topics Google aggregates from review text — the number shows how many reviews mention each topic
Business attributes
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
Pest Control Services in Waco, TX
Licensed for 4 service categories under TPCL #924114
Pest Control
P11 pestsGeneral pest management for common household pests including roaches, ants, spiders, and more
Termite Treatment
T1 pestInspection, treatment, and prevention of subterranean, drywood, and Formosan termites
Lawn & Landscape Care
L1 pestLawn pest control, grub treatment, fire ant yard management, and landscape protection
Wildlife Removal
W5 pestsHumane removal of raccoons, opossums, bats, squirrels, skunks, and other wildlife
Also listed on Google as
Pests Treated
Based on the licensed service categories above
Pest Control
· 11 pestsTermite Treatment
· 1 pestLawn & Landscape Care
· 1 pestWildlife Removal
· 5 pestsLocation
Business Hours
| Day | Hours |
|---|---|
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Texas Pest Control License
- License #
- TPCL #924114
- Issued
- Renewed
- Expires
- Certified Applicator
- ROBERT MILAM
Pest control businesses in Texas are required to hold a Structural Pest Control Business License (TPCL), issued and regulated by the Texas Department of Agriculture (TDA). The information shown here reflects the public TDA licensee record. Last verified: . View on Texas Department of Agriculture
Authorized service categories (4) under this license
General Pest Control (Category P)
Category P authorizes the company to perform general structural pest control services. This is the most common license category and covers the identification, treatment, and prevention of common household and commercial pests.
What this license covers:
- Cockroaches, ants, spiders, silverfish, and crickets
- Bed bugs, fleas, ticks, and mosquitoes
- Wasps, hornets, and other stinging insects
- Scorpions, centipedes, and occasional invaders
- Interior and exterior perimeter treatments
- Preventive pest management programs
Why it matters: Category P is the foundation license for most pest control companies. It ensures the company has trained technicians who understand pest biology, proper pesticide application, and safety protocols for treating homes and businesses.
Termite Treatment (Category T)
Category T authorizes the company to inspect for, treat, and prevent termite infestations. This is a specialized license requiring additional training in termite biology, soil treatment, and structural assessment.
What this license covers:
- Subterranean termite treatment (liquid barriers and bait systems)
- Drywood termite treatment (localized and whole-structure)
- Formosan termite identification and treatment
- Pre-construction termite prevention for new buildings
- Termite inspections and WDI (Wood-Destroying Insect) reports
- Annual monitoring and warranty programs
Why it matters: Termite treatment requires specialized knowledge of soil chemistry, building construction, and treatment techniques. An incorrect application can fail to protect the structure or cause environmental damage. The T category ensures the company meets TDA standards for termite work.
Lawn & Landscape Care (Category L)
Category L authorizes the application of pesticides to lawns, ornamental plants, trees, and landscape areas. This license covers outdoor pest management separate from structural pest control.
What this license covers:
- Fire ant treatment and yard management
- Grub and chinch bug treatment in turf
- Mosquito yard treatments and barrier sprays
- Flea and tick outdoor applications
- Tree and ornamental insect and disease treatment
- Weed control and pre-emergent applications
Why it matters: Lawn and landscape pesticide application requires understanding of turf grass species, plant sensitivity, environmental considerations like runoff, and proper timing for effective treatment. The L category ensures the applicator is trained in outdoor-specific pest management.
Wildlife Removal (Category W)
Category W authorizes the humane removal and exclusion of nuisance wildlife from structures and properties. Operators must comply with both TDA and Texas Parks & Wildlife Department regulations.
What this license covers:
- Raccoon, opossum, and skunk trapping and removal
- Bat exclusion (seasonal restrictions apply)
- Squirrel removal and attic exclusion
- Snake identification and removal
- Bird removal from structures
- Animal damage repair and entry point sealing
Why it matters: Wildlife removal requires knowledge of animal behavior, humane trapping methods, species-specific regulations, and exclusion techniques. Improper removal can violate state and federal wildlife protection laws. The W category ensures compliance with all applicable regulations.
Frequently Asked Questions
Common questions about pest control services in Waco, TX
Is 855Bugs.com a licensed pest control company?
Yes. 855Bugs.com holds an active Structural Pest Control Business License, TPCL #924114, issued by the Texas Department of Agriculture. The license was first issued on December 1, 2023 and is valid through April 30, 2027. The certified applicator responsible for the license is ROBERT MILAM.
What services is 855Bugs.com licensed to provide?
855Bugs.com is licensed by the Texas Department of Agriculture for 4 service categories: pest control, termite treatment, lawn & landscape care, and wildlife removal. Each category is a separate authorization on TPCL #924114, so the company may only perform work it is explicitly licensed for. Notably, it is one of only 3 of the 26 active companies in Waco licensed for wildlife removal.
How does 855Bugs.com compare to other pest control companies in Waco?
Among the 26 rated pest control companies in Waco, 855Bugs.com ranks #11 by Google rating (4.9 stars vs. a local average of 4.8). Its 752 customer reviews put it ahead of 96% of local rated companies by review volume. The company has held its TPCL license since 2023, longer than 12% of active licensees in Waco.
Is 855Bugs.com open on weekends?
Yes, 855Bugs.com is open on weekends: Saturday Open 24 hours and Sunday Open 24 hours. Hours reflect the company’s current Google Business Profile and may change on holidays.
What areas does 855Bugs.com serve?
855Bugs.com is based at 8807 Woodway Dr, Waco, TX 76712 in Waco, MCLENNAN County, Texas. Pest control companies typically serve customers within a 20–30 mile radius, so nearby communities across MCLENNAN County are usually within its service area. Call ahead to confirm coverage for your address.
How often should I schedule pest control services?
Most Texas homes benefit from quarterly pest control treatments due to the warm climate that keeps pests active year-round. Properties with ongoing issues or those near wooded areas may need monthly service. An annual termite inspection is recommended even if you have no visible signs of activity.
Can I report a pest control company in Texas?
Yes. Complaints against licensed pest control companies can be filed with the Texas Department of Agriculture. You can report unlicensed operators, unsafe practices, or unsatisfactory service. The TDA investigates complaints and can take enforcement action including fines and license suspension.
What pests does general pest control cover?
General pest control (Category P) covers common household pests including cockroaches, ants, spiders, silverfish, earwigs, crickets, centipedes, and occasional invaders. Some companies include mosquito and flea treatments in their general service, while others offer these as add-ons.
Are there dangerous spiders in Texas?
Texas has two medically significant spider species: the brown recluse (found statewide, especially in Central Texas) and the black widow (found throughout the state). Brown recluse bites can cause tissue necrosis, while black widow bites can cause muscle pain and systemic symptoms. Most other Texas spiders are harmless.
- TPCL #
- 924114
- License Type
- P — Pest ControlT — Termite TreatmentL — Lawn & Landscape CareW — Wildlife Removal
- Issued
- Renewed
- Expires
- Insurance Exp.
- Operator
- ROBERT MILAM III
- Applicator
- ROBERT MILAM
- Legal Name
- RENTOKIL NORTH AMERICA INC
Licensed by the Texas Department of Agriculture. Verify at texasagriculture.gov
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